Q.Do you intend to raise your prices in the September quarter?

  Yes
  No
  Haven't decided




Our Partners







Customer service

Communicating with customers

30.10.07 : David Koch

It’s vital to think about whether the way you’re using technology to link with clients and potential clients is actually benefiting your company or making you seem prehistoric.

Full Article

Latest articles
Positive Friendship

Author: Ian Renton
Wanting to be friendly in your customer service isn't bad, but it could turn bad
Full Article
Pay what you think it's worth

Author: Ken Wall
How confident are you in your business; the product, the service and the value you are offering? Would you trust your customers to pay the right value?
Full Article
Looking for ideas to improve your business?

Author: Ken Wall
If you are looking for ideas to improve customer service within your business - go shopping! In a couple of hours you are sure to pick up loads of examples of good and bad practice.
Full Article
Communicating with customers


Quality customer service


Make the most of your clients


Expert Video Tips
Keep clients coming back
Restaurant Owner, Pino Salerno shares his secret to creating a loyal customer base.
Play


What makes a successful sales person?
Phil Lee explains how communicating effectively with potential customers is the key to growth and success of a business.
Play


The value of customer feedback
Lindsay and Diane from Ascend Australia want to build strong customer relations. Janine believes responding to customer feedback is a vital part of building a great company.
Play


How to keep customers happy
How do you keep clients/customers happy? Linda Hailey puts this vital aspect of business into perspective.
Play







CloneSurfing Consultants
Terminal Services / Remote Desktop / Server installs

More detail